NDIS questions, answered honestly.
Real answers, no jargon. Can't find what you're looking for? Reach out, a real person will reply.
Are you a registered NDIS provider?+
Yes, Golden Path Support Services is a registered NDIS provider with the NDIS Quality & Safeguards Commission. We work with self-managed, plan-managed and agency-managed participants across the Central Coast, Lake Macquarie and Newcastle.
Which suburbs do you cover?+
We cover the full Central Coast, Gosford, Wyong, Erina, Woy Woy, The Entrance, Terrigal, plus Lake Macquarie and Newcastle. If you're nearby and not sure, just call us.
How are your services priced?+
We charge at the NDIS Price Guide rates (the NDIS Pricing Arrangements and Price Limits). No hidden fees, no surprise invoices, and itemised statements every fortnight.
How quickly can I start?+
Most new participants have their first support shift within a week of their initial chat. Urgent? Call us, we'll do everything we can to fast-track.
Can I choose my support worker?+
Always. We match you based on goals, personality and routine, and you have the final say. If the fit isn't right, we change it, no awkward conversations.
What if I don't have an NDIS plan yet?+
We can point you to the right people for an access request and help you prepare for your planning meeting, no obligation.
Are your staff police-checked and qualified?+
Every team member holds a current National Police Check, Working with Children Check, NDIS Worker Screening Check and First Aid + CPR. We're fully insured with $20M public liability and professional indemnity cover.
Do you offer Easy Read information?+
Yes. You can toggle Easy Read mode on every page (top nav), and we publish Easy Read versions of our key guides on the Resources page.
What if I want to make a complaint?+
Tell us, call, email or use the contact form. You can also contact the NDIS Quality & Safeguards Commission directly on 1800 035 544.
Do you support LGBTQIA+ participants?+
Absolutely. We're a proud LGBTQIA+ friendly service and our team has training in inclusive support.
Ready to take the next step?
Book a free, no-obligation consult with our Central Coast team. We'll listen, plan, and walk the path with you.
